Shipping policy
Shipping Policy
Last Updated: October 12, 2026
Thank you for shopping with Rare Seam. We are committed to providing a smooth, reliable, and transparent shipping experience for all our customers.
1. Order Processing
All orders are processed after payment has been successfully received.
Our estimated order processing time is [1–5 business days, if applicable], excluding weekends and public holidays.
During periods of high demand, promotional events, or holidays, processing times may be longer.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information, when available.
2. Shipping Times
Estimated delivery times depend on your location, the shipping method selected, and the shipping carrier.
-
United States: [7-17 days]
-
International Shipping: [7-20 days]
Please note that shipping estimates are not guaranteed delivery dates. Delays may occur due to customs processing, weather conditions, carrier disruptions, or other circumstances beyond our control.
3. Shipping Costs
Shipping fees are calculated and displayed at checkout before you complete your purchase.
Shipping costs may vary depending on your delivery destination, order size, weight, and selected shipping method.
Any available free-shipping promotions will be clearly displayed on our website or at checkout.
4. Order Tracking
Once your order has been dispatched, you will receive a confirmation email containing tracking details, where tracking is supported by the carrier.
Please allow some time for the tracking information to become active after shipment.
For assistance with tracking your order, contact us at hello.rareseam@gmail.com.
5. International Shipping
RareSeam may offer international shipping to selected countries and regions.
International orders may be subject to customs duties, import taxes, or additional fees imposed by the destination country.
Unless otherwise specified at checkout, these charges are the responsibility of the customer.
Customs procedures may also affect delivery times.
6. Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping details when placing an order.
If you notice an error in your shipping address, please contact us as soon as possible at hello.rareseam@gmail.com.
We will do our best to assist with address corrections before dispatch. However, changes may not be possible once an order has been shipped.
7. Lost, Delayed, or Damaged Packages
If your order is significantly delayed, arrives damaged, or appears to be lost during transit, please contact us at hello.rareseam@gmail.com.
Include your order number and a brief description of the issue. For damaged items, photographs may help us investigate.
We will review the situation and work with the shipping carrier where necessary to determine an appropriate resolution in accordance with applicable consumer protection laws.
8. Returned or Undeliverable Packages
If a package is returned to us because of an incorrect address, failed delivery attempts, or other delivery issues, we will contact you to discuss the available options.
Additional shipping charges may apply to reshipments where permitted by law.
9. Contact Information
If you have any questions regarding shipping, delivery times, or an existing order, please contact our support team.
Store Name: RareSeam
Email: hello.rareseam@gmail.com
We appreciate your trust in Rare Seam and thank you for shopping with us.